Privacy Policy.

What we collect

• Contact details you give us: name, email address, phone number.
• Information you submit through our forms, including our client intake questionnaire. This can include your training history, nutrition habits, schedule, goals, body measurements, injuries, medical conditions, and medications.
• Technical information collected automatically when you visit: IP address, browser type, device type, pages viewed, and how you arrived at our site.

How we use it

• To build and deliver your coaching program.
• To communicate with you about your coaching, including scheduling, check-ins, and program updates.
• To respond to inquiries and schedule consultations.
• To send marketing communications, where you have opted in.
• To measure and improve our website and advertising.

Text messages

If you opt in to text messages, we may send you messages about your consultation, your coaching, and scheduling. Message and data rates may apply. Message frequency varies. Reply STOP to opt out at any time, or HELP for help. We do not sell or share your phone number with third parties for their own marketing.

Health and fitness information

Our intake questionnaire asks about injuries, medical conditions, and medications so your coach can build a program that is safe for you. We are not a healthcare provider and this information is not protected health information under HIPAA. We use it only to deliver coaching. Coaching is not medical advice. Consult a physician before beginning any exercise or nutrition program.

Cookies and tracking

We use cookies and similar technologies, including the Meta Pixel, to understand how people use our site and to measure our advertising. This means Meta may receive information about your visit and use it to show you ads. You can control cookies through your browser settings and manage ad preferences in your Facebook and Instagram account settings.

Who we share it with

We do not sell your personal information. We share it only with service providers who help us operate, including our customer relationship management platform, email and text messaging providers, scheduling tools, website hosting, and analytics and advertising platforms. These providers may only use your information to provide services to us. We may also disclose information if required by law.

How long we keep it

We keep your information for as long as needed to provide coaching and for a reasonable period afterward for our records. You may request deletion at any time.

Your choices

You can ask us to access, correct, or delete your personal information. You can unsubscribe from marketing emails using the link in any email, and stop text messages by replying STOP. To make a request, email coachzach@borntotheiron.com.

Children

Our services are intended for adults 18 and over. We do not knowingly collect information from anyone under 18.

Changes

We may update this policy. When we do, we will change the date at the top of this page.

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